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How to Change the Email on an Xbox Account

How to Change the Email on an Xbox Account
How to Change the Email on an Xbox Account

There are a variety of reasons to update your email address on your Xbox account. It’s possible that you want to get rid of an old address that gets clogged with spam and non-essential emails, or it could be that you’d like to combine all of your accounts under one umbrella.

This post explains how to modify your current registered email address on your Xbox Account so that you don’t miss any important communications.

Changing the Email Address on Your Xbox Account

To update your email address on your Xbox Live account, you must first change the information on your Microsoft Account. Unfortunately, the two services are linked, and Xbox does not have its own dedicated website.

However, if the email address you used to sign up for is a Microsoft domain like,, or, it will be deleted permanently from your account. Even if an email address is deleted from your account, Microsoft does not allow you to use it again.

To update your email address, go to your Microsoft Account page. If you’ve forgotten your passwords, visit the Microsoft Forgot Email or Password page and then

Follow these instructions:

  1. If you don’t already have one, you’ll need to create one.
  2. Click on the “Your Info” link in the upper-right corner of the page.
  3. Scroll down the page to the “Account info” section, then click on the “Edit account information” link on the right.
  4. The “Manage how you sign in to Microsoft” page appears. Within the “Account alias” section, click on “add email.”
  5. In the “Alias text” box, type in the new email address, then click on “Add alias.”
  6. To check whether the address you just entered is correct, follow the steps given.
  7. To make the new email address your account’s primary, click “Make Primary.”
  8. Delete emails from your inbox, as well, if they are no longer the primary email. Select the alias you wish to delete, then “Remove” it.
  9. To complete the deletion, choose “Confirm.”
  10. You should now have an entirely new email to login into your Xbox account.

Replacing a Lost Xbox Email Address

Changing the old one might be a bit more difficult if you’ve lost access to your Xbox Sign-in email or forgotten the password you used to log in. Xbox Support can’t assist you with changing your address, so you’ll have to see whether you can get into your account.

Finding an email address that you used to create your Xbox account might be difficult. Once you’ve found the correct email address, you may use it to log into your account, change your password, or establish an alias email.

Check Alternate Email Accounts to Find Your Primary Xbox Email

If you utilized another email as an alternate alias, or have a secondary one for confirmation emails, go through your old correspondence. Anything that contains Microsoft billing or Xbox Live data might contain your primary Xbox email address.

Find Your Primary Xbox Email using Family Group

If your email is linked to a Family Group, you can have that family member sign in to the account and check up on the email address linked with your account.

How to Find/View Xbox Account Email using Xbox 360

  1. You can find your email address by highlighting your “Gamer Tag” or “Gamer ID” on the Xbox console. If you don’t see an email, go to “Step 2.”
  2. If the email isn’t displayed, you’re probably hiding this data in your preferences. Open the Guide by pressing the “Xbox” button.
  3. Choose “Profile.”
  4. Select “Settings.”
  5. Choose “Account.”
  6. Scroll down to the “Your Information” section and select “Account Security.”
  7. The account holder’s email address and the game are shown on the right.

How to Find/View Xbox Account Email using Xbox One S/X

  1. To start, press the “Xbox” button in the center to open the Guide.
  2. Select “Settings.”
  3. Choose “Account.”
  4. Select “Sign-in, security, & passkey.”
  5. Enter your “passkey” (if any) using the numerical keypad on the right side of the screen.
  6. Select “Change my sign-in & security preferences.”
  7. You can choose from the list in the middle column, under “Show on Home.” This is where you’ll enter your login or alter your password.

How to Find/View Xbox Account Email using Xbox Series X/S

  1. Press the “Xbox” button in the center to launch the Guide.
  2. Select “Settings.”
  3. Navigate to “Account -> Sign-in, security, & passkey.”
  4. Your registered email address is shown in the “Show on Home” box.

If you don’t know your primary Xbox email, go to and log in using the information on your proof of purchase (you will be prompted for this if you’ve never used a specific email address before).

You may also use it to recover your forgotten password, update the main email address, or create an alias email.

Following the Right Steps

You may quickly update your email address on your Xbox account if you follow the appropriate procedures. It should be a simple procedure after you log into your Xbox account unless you’ve forgotten your email or password.

If that’s not the case, you’ll have to figure out how to retrieve your primary Xbox email address, which may mean using alternate email messages, Xbox Family Group, Xbox 360, Xbox One X/S, or Xbox Series X/S.


Overall, you can easily update your email address on your Xbox account as long as you follow the correct procedures. If you have forgotten your email or password, however, it may be more difficult to retrieve your primary Xbox email address.

In this case, you may need to use alternate email messages, Xbox Family Group, Xbox 360, Xbox One X/S, or Xbox Series X/S to find your account information.

Ronald Fischer
Ronald Fischer
My name is Ronald Fischer, and I'm a lover of all things gaming. From Roblox to Xbox to PlayStation, I'm an expert in the world of gaming. Whether it's tips on how to level up quickly or the latest news, I have you covered! Join me on my journey into the realms of virtual video games for hours of entertainment.

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