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ADP is one of the largest companies in the world focused on providing computerized transaction processing, data communications and information services.  One of their main divisions is Auto Dealer Services.

ADP Dealer Services spends millions of dollars training clients on the use of their computer systems.  Many trainees would have to travel a great distance to visit an ADP training center or a trainer would have to travel to a dealership to give training.  They wanted a way to train clients that would be convenient, cost-efficient, and effective.

Solution:  Golden Dome Productions gathered an expert team of Computer Based Training (CBT) instructional designers, programmers and artists to create a training tool for ADP.  This comprehensive program is divided into several modules that cover different tasks involved with the ADP system in an auto dealership.  Each module first gives an overview of the task, followed by a demonstration of the system in action, finally a simulation of the ADP system lets the user complete the task as they would on the job.  This CBT incorporates graphics, animation, video, and narration to keep the learner focused on the training.  The progress of multiple users can be tracked and individual users can be assigned modules according to their job position at a dealership.  This program reduces the expenses involved with frequent classroom training and since the CBT program runs on a computer at the dealership the employees are not away from the job for long periods.

Read about the award this program has received


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